Service Uptime

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Commonly customers consider only the features they will get with a given shared web hosting plan and forget something just as critical - the service uptime. As efficient as a plan may be, common downtimes may lead to lower search engine ranking positions and lost potential customers whatever the reason for them may be. Not surprisingly, not many people would come back to an Internet site that is not available 50 % of the time, not mentioning the lost capital assuming you have invested in an advertising and marketing campaign. This is why, if you acquire a new web hosting solution, you should make sure that the service will be stable and your Internet sites will be online all the time. This means more visitors, or in case that you've got an online store, for instance, higher uptime usually means happier customers.

Service Uptime Guarantee in Shared Web Hosting

When you purchase a shared web hosting plan from us, we ensure that your web sites are going to be working no less than 99.9% of the time. We've basically eliminated the hosting server downtime by using an advanced cloud hosting platform where different clusters of web servers address every portion of the overall service - files, databases, emails, and so on. In that way, when there is a problem with a server, the other machines part of the cluster shall simply take over and your websites won't be affected in the slightest. In order to avoid any infrastructure issues, we furthermore have diesel backup generators and several independent Internet providers. Qualified administrators check the servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Hosting

Through our semi-dedicated server plans, you will reap the benefits of a 99.9% service uptime and you can just forget about any difficulties you may have experienced with other service providers. In contrast to the vast majority of hosting providers, we do not run everything on one hosting server. As an alternative, each and every part of the hosting service, including the file storage, e-mail messages, databases, Control Panel, stats, etc., has its own clusters of web servers. If one machine fails, the others shall take over, so your sites will not be affected. We also employ an innovative load-balancing platform that ensures the ideal performance of both our servers and the internet sites accommodated on them. Various independent Internet providers and diesel generators are our backup in case of an infrastructural problem, while a team of skilled admins, that's available 24/7, monitors the system in case there are software problems. Using our Linux semi-dedicated hosting services, your sites will be up and running no matter what.

Service Uptime Guarantee in VPS Hosting

Through a virtual private server from our company, you'll never need to bother about the uptime or accessibility of your account. Our hi-tech data center facilities have various power supplies, diesel generators and several independent Internet providers as a way to guarantee that the hosting servers are available in case of any infrastructural failure. We guarantee that the physical server where your virtual one will be set up is going to be functioning at the very least 99.9% of the time and a crew of qualified administrators that keep track of all the web servers 24/7/365 will ensure that we keep our promise. All servers work with new, carefully tested parts to prevent hardware failures and the hard disks work in RAID. We have software and hardware firewalls to prevent DoS attacks against the web servers.

Service Uptime Guarantee in Dedicated Web Hosting

All of our dedicated plans include a 99.9% server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test each server thoroughly before we hand it over to the customer and we use new hardware components to avoid any possibility of hardware issues. Any unforeseen software difficulties are going to be resolved at once by our system admins as they keep an eye on all of the servers 24/7. In order to avoid infrastructural troubles, our data center in downtown Chicago uses powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your websites are flooded, we can react immediately and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper functioning of your websites.