There are plenty of shared web hosting suppliers out there, however many of them are resellers that have restricted resources, especially in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The type of support that you'll have via this method of communication varies based on the supplier - a few of them offer expert phone support, many others offer common and customer support only as some issues are more time-consuming and it is much easier to be resolved with a support ticket, especially if the situation has to be escalated. Nonetheless, it's good to find that you can always get in touch with your hosting supplier because there're plenty of small-scale matters that can be resolved efficiently and in a timely manner with a call, not mentioning that you'll be able to get more info regarding the services even before you become a client.
Phone Support in Shared Web Hosting
In case you choose to get one of our shared web hosting services, you will be able to get hold of our support crew via phone for 14 hours a day. We will help you choose the most suitable plan for your websites as we are aware that it is better to discuss this kind of issues with a live person. If you already have an account, we're able to assist you with all sales/billing questions as well as general issues, even with some technical matters which don't require too much time or escalation to an administrator as it'll be better to open a ticket for time-consuming matters in order to have the communication in a single place. We have phone numbers in the US, the UK and Australia, so you will be able to call the one you prefer and speak with one of our agents.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there is always somebody to assist you when you have any queries about the semi-dedicated server packages that we supply. Whether you want to find out more about our plans, you have some billing issue or some general problem, you can give us a call. Though some more complicated issues could need a ticket so as to give time to our tech support team to investigate, we'll help you with a lot of tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 continents - in the USA, the United Kingdom and Australia, we have local phone lines in all of these countries as well. If you are in another country, we also have an international number where you are able to contact us.