A 99.9% Server Uptime
We have built our shared web hosting system using stable hardware and strongly customized software. Our administrators have installed a customized version of Security–Enhanced Linux on each of our physical servers in order to ensure the highest level of safety and dependability. We’ve installed several DoS prevention mechanisms combined with highly efficient firewalls to make sure our internal network is unassailable and safe.
All our shared web hosting services plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to supply a high–quality web hosting service, you can barely depend on the default network configuration in a datacenter. We have built our very own custom network so as to ensure a mega–fast connection speed with the rest of the world.
And thanks to this, no matter which data centers you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to lessen all potential risks with our cloud hosting plans and irrespective of the fact that we offer excellent technical support, there are cases when the customer is just not pleased with what we have to offer. Or he has to migrate to a more robust hosting solution, like a virtual private server or a dedicated hosting server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully happy, we will give you a refund.
24/7 Technical Support
In the event that you run a web hosting company, your customer service technicians are of principal importance. This is exactly why we have cautiously gathered a very knowledgeable team of tech support engineers, each with several years of practice behind his back. Thanks to them, we offer 24x7 support with each of our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All technical support tickets are answered in under an hour and our average response time is just 20 minutes!