Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Guarantee

  • Our client help crew is available round the clock to reply to all your support questions. Every single ticket you post to us is going to be responded to within up to 60 minutes. If your issue requires the help of an admin, we’ll send the ticket to the person in charge and will inform you that the situation is under control.

  • Top quality support service

  • Expert Customer Help And Support Service

  • Our client help Dept will be online for you round the clock to to reply to all support inquiry tickets that you send. We offer tech help and support for all applications that are pre–configured on your server. These include our in–house produced Web Control Panel, the selected OS along with the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Control Panel that is included as a gift with your VPS gives an included knowledge base. You’ll see a bunch of thorough how–to tutorials and an array of step by step video courses that present all the necessary site administration jobs. You can view them by pressing the Help or Video buttons in the top right corner of each Control Panel section.