Live Chat Support in Shared Web Hosting
Together with the telephone and ticket support, we supply live chat support too. You will be able to get in touch with us every day, which includes weekends and holidays, and we will give you more details about the shared web hosting services that we supply if you are not among our customers yet, or about basic and billing questions when you already have a user profile. Though for solely technical issues you will need to open a trouble ticket to the technical support, as such issues need additional time to be taken care of, you can still get in touch with us on our live chat for some tech details. For example, we can assist you to set up an email address in your e-mail client or troubleshoot numerous problems, saving you a long time. Even if our phone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide you with live chat support as part of our services, so that any time you have any questions about our Linux semi-dedicated hosting services, you can speak with our customer support team whenever you need regardless if you've already purchased an account or not. Generally, the chat service is for pre-sales, billing and basic questions and problems, but we can assist you with a lot of technical questions as well. We can help you pick the proper package for your sites in case you don't have an account yet, we can respond to all of the billing questions or issues you may have or we can assist you with setting up your new email address on your personal computer or smart phone - all the abovementioned will be done promptly because our live chat service is accessible all the time, each and every day. No matter when you require assistance, you're able to chat with an agent and save a long time.