Lots of users who begin using their very first hosting account, or change companies, normally have questions in regards to how particular procedures are performed or chance upon obstacles when setting up different things, including emails, site settings, and so on. For this reason, some hosting providers have prepared documentation with common questions and problems in order to help their clients obtain information quickly and easily. Consequently, the client care staff can concentrate on actual issues that some customers may be facing, because the solution for the minor things will be available on the Internet and customers can easily deal with them without having to touch base with the technical support team. Having exhaustive documentation is critical, particularly for new users with no experience at all, as the hosting service involves a vast number of features and many people can become perplexed about what action to take. A good knowledge base can both help you complete the tasks that you need and discover how the web hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
If you purchase a shared web hosting plan from our company, you’ll be provided with access to our comprehensive online documentation where you will find info about more or less everything associated with our hosting services. The topics cover anything from how to create an email address on your hand phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-understand way and include exhaustive guidelines on how to complete a specific operation inside your Hepsia Control Panel. You can also find info that’s not connected directly to Hepsia, for instance one that concerns applications on your desktop computer. The full collection of articles will be available in the Help section of the Control Panel, but the ones that are related to a given Control Panel section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you’ll be able to discover more or less everything associated with your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting services, will allow you to access the elaborate online help documentation that we’ve prepared for you. The articles themselves include generic information on our web hosting services, informational tutorials about the separate functions that you can access, together with troubleshooting instructions that can help you solve common problems that you might come across. The topics that we’ve covered encompass de facto everything, from easy things such as how to host a brand-new domain in the account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the full article list is accessible through the all-encompassing Help section.