1 hour ticket response
Prompt assistance is our number–one objective and that’s why we’ve got a team of skillful customer service technicians who are prepared to offer a prompt answer to any question that you may possibly have. Simply send your support ticket from your Web Control Panel and we will respond within one hour in the worst case scenario. Actually, we work hard and aim for a 20–minute client support ticket response time.
A Premium–Quality Customer Support Service
Each member of our help desk team has lots of years of experience in the shared web hosting services world and the vast majority of them have been with us for at least 5 years. They are all ready to reply to all your questions in the most proficient way possible.
An Easy–to–Navigate Help Center Section
In the Web Control Panel you can find an easy–to–browse Help Center section where you can find quick tips on how to use our hosting services. You can get the answers to your inquiries in our F.A.Q. database, find more suggestions in the web hosting account management articles or check our how–to video tutorials.