Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Online Control Panel you will find a detailed Help Center section featuring a variety of help articles and frequently asked questions. They are compiled by our support team of competent technicians. Just fill in your question and our smart software will offer you the best answer.

  • Top quality support service
  • Instructional Videos

  • We have prepared a collection of educational video tutorials that detailedly display how you can rectify a common issue related to your cloud hosting plans account. You can find the tutorial videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 client support service and a 60–minute response guarantee. Our well–trained techs will be available 24/7 to answer your questions and to fix any issue that you may possibly encounter. Just send a technical support request from the Help Center section and we’ll reply to you in a jiffy.