Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution warranty with all our cloud hosting plans packages, which means every single advice inquiry you post will be answered to within an hour max. Our support team members have been educated to instantly take care of any case and to present you with timely guidance on any issue that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our crew of specialists will be online for you 24x7x365 to respond to all your doubts and to take care of any trouble you will probably have. You also can submit a help and support ticket from your Online Control Panel or send us a message any time. In addition, on working days, you can easily ring us or make use of the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated an extensive knowledge base into the Control Panel to help you get important step–by–step recommendations whenever you want. Each area of the Control Panel possesses its own contextual support area showcasing a group of how–to content articles. We have also prepared video tutorials to ensure that you get a far better idea of how to carry out any given task.