If your website hosting company provides live chat support, you will be able to speak to a representative in real-time and learn useful info or get an issue resolved timely. The basic advantage of using chat instead of calling to consult with a live person is that you'll need just a computer with Internet connection, so that you will not pay any rates in the event that you're in a different state or country. Furthermore, it is a lot quicker to copy and paste info like domain names, usernames or error messages i.e. details that are sometimes difficult to share with the other party on the telephone. The real-time chat is also a much quicker approach to contact the website hosting company's support crew compared to using a ticketing system. What's more, in case some situation requires more time to be dealt with, you're able to do something else entirely while you wait for guidance on the live chat, so you won't waste time - something that's impossible if you are on the phone.

Live Chat Support in Cloud Hosting

As part of the support services that we offer for our cloud hosting plans, you can find live chat support that is online 24/7, even on holidays. You can contact us regardless if you already own an account or not, because we can help you with pretty much anything, ranging from supplying you with common information regarding our solutions if you are not our customer yet and you're interested in purchasing one of the plans, to assisting you with setting up an email account in an email client. Part of the problems are more technical and time-consuming, and you'll need to employ the ticketing system that is built-in the Hepsia web hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Servers

We provide live chat support as a part of our services, so any time you have any kind of questions regarding our semi-dedicated plans, you will be able to contact our customer support team at any moment regardless if you've already acquired your account or not. Generally, the chat service is intended for pre-sales, billing and common questions and problems, still we're able to assist you with quite a few technical questions as well. We will help you choose the ideal package for your websites if you don't have an account yet, we can respond to any kind of billing questions or concerns you could have or we can help you with installing your new e-mail address on your PC or smartphone - all the abovementioned will be done timely as our live chat service is online all day, every single day. Whenever you want support, you can chat with an agent and save a lot of time.