Even though the hosting service supplied by the different companies is roughly identical, every provider has got their own platform with its own modifications and ways to carry out given operations. For this reason, an information-rich knowledge base would be extremely useful both for persons with zero prior experience and for tech-savvy users who will at some point discover how given operations are performed, but will lose precious time in the process. The purpose of such a knowledge base is to make the hosting service fast and easy to use, saving users plenty of time and efforts. The outcome is more satisfied customers, as they can easily find the info they desire, and considerably less work for the help desk support team representatives, because typically most of the questions and difficulties that customers have are already listed in the knowledge base. If the articles are written well and cover more topics, you’ll be able to get to know more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you order a cloud hosting account through us, you will have access to our detailed online help documentation where you will see information on practically everything associated with our web hosting plans. The topics cover anything from how to set up an e-mail address on your mobile phone, to how to do various things using an .htaccess config file. The articles themselves are written in an easy-to-comprehend fashion and offer in-depth guides on how to accomplish a certain operation in your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for example one that concerns web applications on your PC. The full list of articles will be available in the Control Panel’s Help section, but those that are dedicated to a specific Control Panel section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to discover de facto everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include an extensive article archive where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve prepared it on the basis of the feedback that we have obtained from our customers through the years and, as a result, our articles encompass particular issues that you might experience and include the most effective means of solving them, for example getting a 500 Internal Server Error message or being unable to send e-mail messages from your desktop PC even though you have the right outgoing mail server settings. The articles are available in each single Control Panel section and you can examine them whenever you want. They can help you deepen your knowledge not only about our platform, but also about the hosting sphere in general, as they feature how-to guidelines and general info such as what cron jobs or file permissions are.